Australian VAT and DDP Customs Policy

Tax-Inclusive Pricing

All product prices displayed include Value Added Tax (VAT). This means that the total amount you see at checkout is the final amount you pay, with no additional tax calculations required.

Applicable VAT Rate

The prices already incorporate the VAT rate applicable in Australia. Taxes are included in the product price and will not incur extra charges at checkout or upon delivery.

DDP (Delivered Duty Paid) Policy

All products are shipped under Delivered Duty Paid (DDP) terms. This means that VAT and customs clearance fees are handled before the items are shipped, so you will not be required to pay additional duties or taxes upon receipt.

Fees Included

The listed product price covers taxes, customs clearance fees, and all necessary pre-shipment handling costs. The total payment amount is the final amount you pay, with no hidden fees.

Simplified Customs Clearance

With DDP shipping, all customs procedures are completed before shipment, minimizing paperwork and ensuring smooth delivery for an improved shopping experience.

No Additional Action Required After Ordering

Once your order is placed, you do not need to provide any additional documents or perform extra steps. We handle all tax and customs procedures, and you simply wait for delivery.

No Additional Charges Upon Receipt

Since all relevant fees are processed prior to shipment, no customs duties or VAT will be charged at delivery, ensuring no unexpected costs.

Transparent Pricing

Product prices are clearly displayed, including taxes and necessary handling fees. There are no hidden charges during the shopping process, so the total payment is fully transparent.

Applicability

This policy applies to all products ordered through our online store within Australia, regardless of order value or delivery location.

Contact Information

For questions regarding this policy or your order, please contact Plushfirm customer service:

• Address: 28377 ENCANTO DR APT I101, Menifee, CA, 92586, US

• Phone: +1 (442) 232-9076

• Email: frhelp@plushfirm.com

Online support hours: Monday to Friday, 9:00 AM–12:00 PM and 2:00 PM–6:00 PM (GMT)