Scope and General Application
This page explains how personal information is handled when you browse, place orders, and use services on this website. plushfirm (hereinafter referred to as “we,” “us,” or “our”) provides product display and transaction support exclusively through online channels. This policy applies to all access and interactions within the website.
During normal website visits, the system may use Cookies and similar technologies to record basic access information, such as page preferences, browsing status, or usage patterns. These technologies are primarily used to ensure proper page functionality and improve user experience, and are not directly used to identify individuals.
Collected information is generally used for order processing, customer communication, after-sales support, and website functionality improvement.
When necessary, limited information may be used to complete service processes, strictly within a reasonable scope. Except where directly related to service fulfillment, information will not be used for unrelated purposes.
Cookies are used on the basis of user awareness. You may manage, restrict, or delete Cookies through your browser settings.
Relevant data is stored in a reasonable manner to support website operation, security maintenance, and overall experience improvement.
You have the right to understand what personal information relates to you and may request updates, corrections, or deletion where appropriate.
If you wish to withdraw consent previously given for certain processing activities, you may contact us to submit a request. Such requests will be reviewed and handled based on actual circumstances and applicable requirements.
When processing information, we follow the data processing principles established under GDPR and rely on the following bases:
Contract performance: to confirm orders, complete transactions, and provide selected services.
Explicit consent: where users voluntarily agree to receive news or related notifications.
Legal obligations: to meet tax, accounting, and regulatory requirements.
Legitimate interests: to improve website experience, enhance system security, and prevent abnormal or fraudulent behavior.
Within a reasonable scope, we implement technical and organizational measures to reduce the risk of unauthorized access or misuse of information. This section explains protection approaches and does not constitute an absolute security guarantee.
This Privacy Policy may be updated based on service adjustments or operational needs. Updated versions apply to subsequent access and use. You are encouraged to review this page periodically for the latest information.
If you have any questions about this Privacy Policy or our information handling practices, please contact us:
Address:
28377 ENCANTO DR APT I101, MENIFEE, CA, 92586, US
Customer Service Phone:
+1 (442) 232-9076
Customer Service Email:
frhelp@plushfirm.com
Service Hours:
Monday to Friday, 9:00–12:00 and 14:00–18:00 (GMT)
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